Field guide / On-time delivery

How to identify work orders at risk of running late.

Start with due dates, remaining operations, actual progress, and material availability. Review missing or stale signals before treating any job as safe.

Build a review queue from explicit exceptions

Use the open-job list as the starting population. Confirm which date represents the customer promise and which quantity still needs delivery. Then inspect the remaining routing, known holds, material dependencies, and evidence of progress. The checklist below gives each flag a reason a planner can investigate.

Keep unknowns visible. A missing event may mean that the operation has not happened or that someone has not posted it. Route that ambiguity to a confirmation step. Avoid treating an empty field as zero remaining work. The queue should include unresolved information when it could change the delivery decision.

  • Is the customer due date valid and current?
  • Are all remaining operations, including outside work and inspection, represented?
  • Does the latest progress record match the job and quantity?
  • Is required material usable and allocated before the need date?
  • Are holds and supplier dates confirmed?
  • Is each source fresh enough for today’s review?

Separate known blockers from incomplete evidence

A simple decision method can use three review states. “Known blocker” means a recorded hold, unmet material requirement, or overdue open operation needs attention. “Needs confirmation” means a required source is missing, stale, or in conflict. “No exception found” means the agreed checks found no issue in the records available.

Set the check rules with the planner. A remaining-time comparison needs a working calendar, capacity assumptions, operation sequence, and any external lead time. Without those inputs, report the unresolved dependency instead of estimating a finish date. Document the method so reviewers understand exactly what an unflagged job has and has not been checked for.

Illustrative sample: finish date still needs confirmation

Fictional job WO-8044 is due Thursday. Cutting is complete, inspection is pending, and finishing is performed outside the shop. The purchasing record has no confirmed finishing return date. The latest production event was recorded Tuesday afternoon. The appropriate initial state is “Needs confirmation” with a specific purchasing dependency.

Ask the buyer to confirm the return date and the supervisor to confirm inspection status. Then have the planner review the sequence against the due date. If the supplier confirms a return after Thursday, the job has a known delivery blocker under this method. Record the confirmation and its source so the next review can see why the state changed.

Use the review to improve the underlying checks

Give each exception a review owner, disposition, and next check. During the daily planning discussion, resolve due-today dependencies first according to the shop’s priorities, then review later jobs whose blockers need lead time. The cadence should reflect how quickly the relevant sources change and how soon an action can affect the outcome.

Track reasons for dismissed flags: a late posting, canceled routing step, completed partial quantity, or stale reservation. Correct the mapping or rule when the cause repeats. To evaluate automation, compare a proposed queue with the team’s own review and inspect missed exceptions as well as false positives. The SPOF at-risk workflow provides a scoped commercial path for this review.

Start with one operational question.

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